WHAT ARE YOUR PAYMENT OPTIONS?

We happily accept Mastercard, Visa, Discover, AMEX, and ACH.   If you are using a gift card issued by Mastercard or Visa please be sure it is a registered gift card.  Our processing company requires that your zip code match with the card or they will decline the charge.  The easiest way to do this is look on the back of the gift card and call the Customer Service number listed and tell them you want to register the card back to your address.  This can save you (and us) a lot of time when we process your order.  When cards are declined, you lose your place in line that you have waited for and that in turn adds time to you getting your package. 

CAN I CANCEL/CHANGE MY ORDER?

We can possibly change sizes, colors, styles or convert to a credit code for a future order IF we catch it in time. This is a big IF and not a promise.  We do not offer cancellations or refunds.  

WHERE WILL MY ORDEr SHIP FROM?

All order will ship from our warehouse in Texas. We do not dropship any orders.  

WHY DO YOU REQUIRE CORRESPONDENCE BY EMAIL?

Many times we look back through emails to remind ourselves of a request or situation from a customer.   If this information is taken down over the phone it may not get to the correct person and we also take the chance of it getting written down incorrectly.  Keeping it all in one central place (email box) lets everyone here reference back to any information we need.